Shipping & Returns Policy

Shipping Policy

Canna Trading’s products ship throughout the lower 48 United States via UPS, and we recommend storing CBD products in your refrigerator to keep products away from light and heat.

How long will it take to receive my order?

Orders are shipped within two business days. Orders are shipped UPS Ground, who estimates delivery within 3-5 business days. When your order is shipped, an email will be sent containing your purchase confirmation number and tracking number which can be used to track your package via UPS website at www.ups.com – please check your SPAM filter, as emails may get held there.

Are there any restrictions in my state that would prevent me from receiving my shipment?

All Canna Trading products our available throughout the USA.

Warranty & Returns

Canna Trading is here to help, and if you’re not completely satisfied or had a defective product, please contact us within 30 days at help@cannatrading.co Tel:(760) 493-4367 [HEMP] to issue a replacement or refund that will be processed within 3 business days. 

Did you receive the wrong item or have an order issue?

We’ll fix it. Was the package damaged in transit? We’ll help you with the shipping claim. If you have a problem or question, call us and let’s discuss it and make it right.  help@cannatrading.co Tel:(760) 493-4367 [HEMP].