Shipping & Returns Policy
Canna Trading’s products ship throughout the lower 48 United States via USPS Ground, and we recommend storing CBD products in your refrigerator to keep products away from light and heat. We can be reached during business hours 8am-5pm Pacific-US Monday through Friday.
How long will it take to receive my order?
Orders are shipped within two business days. Orders are shipped USPS Ground, who estimates delivery within 1-3 business days. When your order is shipped, an email will be sent containing your purchase confirmation number and tracking number which can be used to track your package via USPS website at www.usps.com – please check your SPAM filter, as emails may get held there.
Are there any restrictions in my state that would prevent me from receiving my shipment?
All Canna Trading products our available throughout the USA.
Warranty & Returns
Canna Trading is here to help, and if you’re not completely satisfied or had a defective product, please contact us within 30 days at [email protected] Tel:(760) 493-4367 [HEMP] to issue a replacement or refund that will be processed within 3 business days. We can be reached during business hours 8am-5pm Pacific-US Monday through Friday.
Did you receive the wrong item or have an order issue?
We’ll fix it. Was the package damaged in transit? We’ll help you with the shipping claim. If you have a problem or question, call us and let’s discuss it and make it right. [email protected] Tel:(760) 493-4367 [HEMP].